Effective Date: July 20, 2025
Welcome to Triplara AI, a product of XploreAll Internet Private Limited ("Company", "we", "our", or "us"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use our website, mobile application, and services that utilize Artificial Intelligence technologies (collectively referred to as “Services”).
By accessing or using Triplara AI, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
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Name
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Email address
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Phone number
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Company name (if applicable)
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Location
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Any other data you provide voluntarily
b. Usage Data
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IP address
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Browser type
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Device information
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Operating system
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Access times and pages viewed
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Interactions with AI tools and features
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
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To provide and operate Triplara AI services
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To personalize user experience
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To improve our platform and develop new features
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To communicate with users regarding updates, support, and marketing
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To ensure the security and integrity of our services
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To comply with legal and regulatory obligations
3. Legal Basis for Processing
We process your personal data based on:
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Your consent
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The necessity of processing for contract performance
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Our legitimate interests
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Compliance with legal obligations
4. Sharing Your Information
We do not sell your personal data. However, we may share it with:
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Third-party service providers (e.g., hosting, analytics, customer support)
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Business partners where services are jointly offered
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Law enforcement or regulatory authorities if legally required
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Affiliates and subsidiaries of XploreAll Internet India Private Limited
All third parties are required to handle your data securely and in compliance with applicable laws.
5. Data Security
We employ industry-standard security measures including:
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SSL encryption
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Secure data storage and transmission
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Access controls and monitoring
Despite our efforts, no method of transmission over the Internet is 100% secure. Use of our Services is at your own risk.
6. Your Data Protection Rights
Depending on your location, you may have the following rights:
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Right to access your data
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Right to correct or update personal information
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Right to object or restrict processing
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Right to withdraw consent
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Right to data portability
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Right to delete your data
To exercise your rights, please contact us using the information provided below.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Data no longer required will be securely deleted or anonymized.
8. International Data Transfers
If you are accessing our Services from outside India, your information may be transferred to and processed in India or other countries where we or our third-party service providers operate.
9. Children’s Privacy
Triplara AI is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
10. Third-Party Links
Our website or services may contain links to third-party websites or tools. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before interacting with them.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or privacy practices. The updated version will be posted on this page with a revised “Effective Date.”
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
XploreAll Internet Private Limited
Email: support@triplara.com
Address: A Block 301 Flat Vrushabadri Mountain Vinayaka Nagar Whitefield 560066.
Thank you for trusting Triplara AI. Your privacy is important to us.